Frequently Asked Questions

A: These are called filtration lines. There is space between the floor and the wall. All houses breathe as the temperature between the in and outdoors changes. Air passes through these spaces and it gets filtered by the carpet, trapping microscopic soil inside the carpet yarns. This soiling is usually impossible to completely remove because normal carpet soil adheres to the outside of the carpet yarn compared to filtration soil which is extremely fine and becomes physically trapped inside of the carpet yarn. Secondly, the location of the filtration lines (in corners) makes it extremely difficult to give this area the agitation and rinsing necessary to remove this soil. Once removed, the problem will be repeated unless the air space is sealed.

 

A: When carpets are manufactured the carpet yarns are made to lean in one direction, not stand up straight. This is called the "lay of the pile". The physical characteristic of this lean causes any object resting on the tips of these yarns to move in the direction of the lean. When people walk on an area rug it creates a vibration and the rug moves. Carpet retailers carry pads made to be placed under area rugs on wall to wall carpets. These pads will prevent the area rugs from moving.